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COVID-19 Provider Resources

We are closely monitoring coronavirus disease (COVID-19). Our top priority is the health and well-being of the members that we serve. Because the COVID-19 and vaccine situation is rapidly evolving, the U.S. Centers for Disease Control and Prevention website remains the best resource for up-to-date health information.

You can also refer to the New York State Department of Health’s website and your local county health department’s website for COVID-19 information.

We are in contact with local, state and federal health and other officials and we will implement applicable orders, regulations and requirements as they become effective.

Information is changing and evolving daily. We are sharing what we know today and will update you regularly.

Please contact your Provider Relations representative for more information to address any specific questions or concerns.

Provider News UpdatesProvider Policies
Provider & Facility Updates

Detailed provider and facility topic updates are available at ExcellusBCBS.com with information updated regularly.

  • COVID-19 Testing
  • COVID-19 Vaccines
  • Telehealth Visits During the COVID-19 State of Emergency
  • Early Refills on Prescriptions
Provider News Updates
Stay Informed
The best way to stay informed and have access to your coverage is online. Let’s get you set up online today. For help or questions with your insurance plan, call the number on your Member Card for personalized care, or contact us.
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